Air India Customer Care Phone Number

Air India Customer Care Phone Number 

Air India

Airline

Air India is the flag carrier airline of India and the third-largest airline in India in terms of passengers carried, after IndiGo and Jet Airways. Wikipedia

Customer service1800 180 1407

Reservations011 2462 4075

Bag informationIn economy, within India, 25kg free. To other destinations, 20kg free, additional allowance depending on route. More Air India bag information

HeadquartersNew Delhi

AllianceStar Alliance

CEOAshwani Lohani (3 Sep 2015–)

Parent organizationAir India Limited

Air India Customer Care Phone Number

India

Call 24×7 All India Toll Free 1800 180 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Call Centre Email IDs

E mail ID : call.del@airindia.in

E mail ID : call.bom@airindia.in

E mail ID : traveldocs@airindia.in (For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage).

Online Bookings Helpdesk 
(Monday to Saturday , 0930 hrs. – 1730 hrs. IST)

Landline number :

011-24624074

Landline number :

011-24624075

E mail ID :

eCommerce@airindia.in

Frequent flyer

Call 24×7 All India Toll Free 1800 180 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Email Addresses for FFP Members

General Queries :

flying-returns.ai@iclployalty.com

Missing Miles / Retro Credit on AI:

airindiaretros.ai@iclployalty.com

Missing Miles / Retro credit on Star Partners:

starallianceretros.ai@iclployalty.com

Silver Edge Members :

silveredge.ai@iclployalty.com

Golden Edge Members :

goldenedge.ai@iclployalty.com

The Maharajah Club Members :

maharajahclub.ai@iclployalty.com

USA/Canada

USA Toll Free Number : 1800 223 7776

Canada Toll Free Number : 1800 625 6424

UK

UK : 44 207 760 3290 (Local)

France

Paris : 0033-1-76545741 (9am to 9pm) (Local)

Germany

Frankfurt : 0049-69-12009821 (9am to 9pm) (Local)

Australia

Australia Toll Free Number : 1800 247 463

Singapore

Singapore : 00-65-62259411 (Local)

For callers from all foreign locations (International Chargeable Calls)

For callers from any location other than India, the AI Contact Centre can also be reached through +91-22-25818515 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.

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